Social Work Examination Services (SWES) Human Behavior Practice Test

How can social workers effectively support clients experiencing ambivalence?

1. By imposing their own decisions

2. By encouraging exploration of both sides of the situation

3. By avoiding the subject entirely

4. By criticizing indecision

The correct answer is: By encouraging exploration of both sides of the situation

Supporting clients who experience ambivalence is crucial in social work practice, as individuals often have conflicting feelings about their circumstances or potential decisions. Encouraging the exploration of both sides of the situation provides a safe space for clients to express their thoughts and feelings, which can help them understand their ambivalence more clearly. This approach empowers clients by validating their experiences and enabling them to articulate the pros and cons of their choices. It encourages self-reflection and can lead to increased clarity about their values and what they truly want, fostering their autonomy and decision-making skills. By actively engaging clients in this way, social workers facilitate a deeper understanding of the factors contributing to their ambivalence, which is vital for effective intervention. Strategies such as motivational interviewing leverage this concept by guiding clients to explore their ambivalence without judgment or coercion, ultimately promoting a sense of ownership over their decisions. This process can lead to more resolute actions aligned with their goals, making it a powerful tool in social work.